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Smart & Intelligent Vending Machines and the Future of Unattended Retail

Posted by VendTech Admin - February 22, 2023
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For years, Naturals2Go has been a leader in the unattended retail space. Unattended retail refers to a type of retail business model that allows customers to purchase products without the need for any human interaction or assistance. This can include vending machines, kiosks, self-checkout machines, and other automated retail systems.


Customers can browse products, make purchases, and complete transactions entirely on their own, without the need for assistance from a salesperson or cashier. This makes the buying process faster and more convenient, as customers can complete their purchases at any time of day or night, without having to wait in long lines or navigate complex checkout procedures.


Unattended retail is often used in high-traffic areas such as airports, hospitals, and shopping centers, as well as in more remote locations such as gas stations and rest stops. It is also becoming increasingly popular in the food and beverage industry, with automated systems that can dispense everything from coffee and snacks to full meals.


One of the biggest benefits Naturals2Go offers through unattended retail is the ability to operate a business with minimal overhead and staffing costs. Intelligent, automated systems can run 24/7, without the need for human workers to always be present. This can result in significant cost savings for your business, while also providing customers with a more convenient and accessible shopping experience.


As the demand for unattended retail increases, smart and intelligent technology has advanced greatly. At Naturals2Go, we have invested heavily in smart, intelligent technology for our vending machines.

What is Smart or Intelligent Vending?

Smart, intelligent vending is a modern approach to vending machines that incorporates cutting-edge technology and advanced data analytics to offer a more personalized and convenient customer experience. Unlike traditional vending machines that dispense products after receiving payment, intelligent vending machines are equipped with a range of smart features that enable them to interact with customers, monitor inventory levels, and gather data on customer preferences and behaviors.

What are the benefits of Smart and Intelligent Vending?

Intelligent vending is helping vending machine operators in several ways, from improving operational efficiency to providing valuable data and insights on customer behavior and preferences. Here are some of the ways that Naturals2Go is using intelligent vending to help Owner Operators be more effective, productive and profitability running their own intelligent vending machine business:


    1. Improved inventory management:
      Intelligent vending machines use sensors and real-time data analytics to monitor inventory levels and automatically reorder products when stocks run low. This helps ensure that the vending machine is always stocked with popular items, while also reducing the need for manual restocking and inventory management. Naturals2Go new Intelligent Vending machines combine the latest technology, NAYAX point of sale systems, NAYAX vending management suite, and more to offer you cutting edge technology and complete remote visibility.
    2. Enhanced customer experience:
      One of the key features of intelligent vending is the ability to offer customized product recommendations based on a customer’s previous purchasing history. By analyzing data on a customer’s previous purchases, an intelligent vending machine can suggest products that are likely to be of interest to the customers that frequent that location, making the buying process more efficient and enjoyable. With personalized recommendations and a more intuitive, streamlined buying process, intelligent vending machines can offer customers a more convenient experience. This can lead to increased customer satisfaction and loyalty, and ultimately, higher sales and revenue for vending machine operators. Your Naturals2Go intelligent vending machine and technology provides 24/7 access to run your business. You can even access all of your information from the MOMA (Mobile Management App) right from your smartphone or tablet!
    3. Data-driven insights:
      Intelligent vending machines can collect valuable data on customer behavior, preferences, and purchasing patterns, providing vending machine operators with insights that can help them optimize their operations and product offerings. By analyzing this data, vending machine operators can adjust their inventory, pricing, and marketing strategies to better meet the needs of their customers. With this intelligent vending approach, you can refine your pricing and inventory from machine to machine, location to location. The intelligent vending reports allow you to easily optimize product and pricing with each machine—optimizing your earning potential in the meantime. Learn more about Natural2Go’s intelligent vending machine technology.
    4. Remote monitoring and management:
      Intelligent vending machines can be remotely monitored and managed, allowing Naturals2Go Owner Operators to track sales, inventory levels, and other key metrics in real-time from a central location. This makes it easier to identify and address issues, such as machine malfunctions or low inventory levels, before they become a problem. This more intelligent approach to managing your vending machine business provides the opportunity to scale your business without necessarily needing to add staff. It lets you plan out inventory, buying and restocking more intelligently, saving you time and money.

What features do Smart, Intelligent Vending machines offer?

Natural2Go’s Intelligent vending machines are equipped with several key components that enable them to offer a more personalized and convenient customer experience, as well as gather valuable data and insights on customer behavior and preferences. Here are some of the key components of our intelligent vending machines:


    1. Touchscreen interface:
      Naturals2Go intelligent vending machines feature a touchscreen interface that allows customers to browse products, make selections, and complete transactions. This interface can be customized to offer personalized recommendations and promotions based on a customer’s purchasing history.
    2. Smart sensors:
      Naturals2Go intelligent vending machines use sensors to monitor product inventory levels, detect when a customer has made a selection, and track other metrics such as temperature and humidity levels.
    3. Data analytics software:
      As a Naturals2Go intelligent vending machine owner operator, you get access to the industry’s leading data analytics tools to run your business. We collect and analyze data on customer behavior, preferences, and purchasing patterns at each machine and each location. This data can be used to optimize product offerings, adjust pricing, and improve the overall customer experience—and your profits!
    4. Payment systems:
      Your Naturals2Go intelligent vending machines are equipped with cutting-edge NAYAX payment systems, including cash, credit card, mobile payment, and contactless payment options.
    5. Remote monitoring and management:
      Intelligent vending machines from Naturals2Go can be remotely monitored and managed right from your computer, mobile phone, or tablet. This allows Owner Operators to track sales, inventory levels, and other key metrics in real-time from a central location. With the tap of your finger, you can find out exactly how your Naturals2Go business is operating and how much profit you generate each day. Learn more about Natural2Go’s exclusive intelligent vending technology.
    6. Digital signage:
      A beautiful and vibrant touch screen and signage is on each Naturals2Go intelligent vending machine. This digital display can be used to promote products, offer special promotions, and provide additional information to customers.

What are the financial growth projections for Smart and Intelligent Vending Machines?

The number of intelligent vending machines is steadily increasing, as more and more vending machine businesses seek to leverage technology and data analytics to improve their operations and customer experience.


According to a report by Markets and Markets, the intelligent vending machine market was valued at $9.93 billion USD in 2020 and is projected to reach $34.6 billion USD by 2026, growing at a CAGR of 19.6% from 2021 to 2026. This indicates a significant growth in the adoption of intelligent vending machines over the next few years.

How can you start your own smart, intelligent vending machine business?

Overall, intelligent vending represents a major advancement in the vending machine industry, offering a more personalized, efficient, and convenient experience for customers, while also providing businesses with valuable data and insights to help optimize their operations.


Naturals2Go has embraced this smart, more intelligent approach to vending and unattended retail. We have paired the world’s most advanced, intelligent vending machines with an unrivaled and proven program of success.  Our team works closely with you at every step of setting up and running your intelligent vending business, from launch, to scaling your business in the future.


To get started and learn more about the benefits of running your own Naturals2Go intelligent vending business, contact our team today.



Author: VendTech Admin

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